Metropix, the leading supplier of floor plan based products to the residential property market, has been named a finalist in the 2015 ESTAS Supplier of the Year category: the biggest award of its kind in the residential property industry.
The ESTAS determines the best agents and suppliers in the industry by asking customers a series of questions about the service they have received from their agent or supplier. This years’ competition saw 25,000 surveys completed.
The ‘Best in Sector’ winners and the Supplier of the Year will be announced by TV property expert, Phil Spencer, at the 12th annual ESTAS ceremony at the Hilton Park Lane on 17th April. Phil Spencer said “I think these awards help us all to focus on customer service for the greater good of our own businesses as well as the wider industry. We must all drive standards higher, raising the bar in terms of the quality of advice we offer and the level of customer care we deliver”.
“There are a huge number of suppliers to our industry and our aim is to highlight those that provide the best service and the most value to the agents they work with,” says Simon Brown, who owns and runs The ESTAS. “Voting for this category is based on the same formula as that used for rating agents, namely feedback from customers.”
Brian Farrell, Managing Director of Metropix said: “We are delighted to be named as a finalist, particularly as 2015 marks our tenth anniversary since introducing 2D floorplan technology to assist estate and letting agents in marketing residential properties. Our business is founded on providing our customers with the highest levels of service so we greatly value the ESTAS as a way of gaining feedback from our customers to enable us to continue improving our floor plan products and services.”
For more information, visit http://www.metropix.co.uk/ or telephone 0845 838 5355.
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