On Friday 17th April, the 12th annual ESTAS awards ceremony took place and the Suppliers of the Year were officially announced. We are delighted to confirm that Metropix won a ‘Best in Sector’ award for ‘Agency Floor Plans’, as well as making the Top Ten Supplier list.
We are extremely proud to have been recognised for our outstanding customer service to our clients by the largest and longest running award scheme in the UK residential property industry.
The ESTAS determines the best suppliers in the industry through research carried out amongst agents who are asked a series of questions about the service they have received from their suppliers. This years’ competition saw 25,000 surveys completed.
The winners were announced by Phil Spencer, the TV Property expert at the ceremony, which took place at the Hilton Park Lane.
Phil Spencer said “I think these awards help all firms to focus on customer service for the greater good of our own businesses as well as the wider industry. We must all drive standards higher, raising the bar in terms of the quality of advice we offer and the level of customer care we deliver”.
Simon Brown who owns the ESTAS said “The ESTAS are special because shortlisted and winning suppliers are selected purely on the service they deliver to their clients. In fact just taking part shows a firm’s commitment to their clients and to be shortlisted is a great achievement in itself. For the winners this is the highest accolade they can receive in the industry.”
Added Brian Farrell, managing director of Metropix: “Winning the ‘Best in Sector’ for floor plans as part of our tenth anniversary year is a great honour. We take our customer service very seriously because we know clients have a choice. This award proves that we are delivering on our promises and providing a service that our clients greatly value.”